Refund Policy

1. Overview

This Refund Policy explains how refunds, cancellations, and renewal charges work for TheChatApp purchases.

2. Refund Window

New paid subscriptions and perpetual license purchases are eligible for a full refund within 30 days of the initial purchase or first invoice.

To request a refund, contact us at contact@thechatapp.chat.

3. Renewals and Non-Refundable Charges

Renewal fees, maintenance renewals, usage-based charges, add-ons, and professional services are non-refundable once the relevant billing period, service period, or delivery has begun, except where required by applicable law.

Cancelling a subscription stops future renewals but does not automatically refund the current billing period. Your access normally continues until the end of the paid period unless otherwise stated.

4. Legal Rights

Nothing in this policy limits any mandatory consumer rights you may have under applicable law. If local consumer law or this policy provide different non-waivable rights, the highest level of protection will apply.

5. Support

For product questions, billing questions, or refund requests, contact contact@thechatapp.chat. TheChatApp currently provides buyer support by email.

This Refund Policy forms part of our Terms of Service.